World-Class Negotiating: Dealmaking in the Global Marketplace

How to negotiate with business executives all over the world and win.  Readers learn the favorite negotiating tactics used by people in 13 nations—the US, Canada, Australia, New Zealand, South Africa, Japan, China, Hong Kong, Taiwan, Singapore, Malaysia, Indonesia, and Philippines. Readers also learn: 186 negotiating tactics and hundreds of countermeasures. How to communicate with foreigners—the non-verbal way is much more effective 8 characteristics of the ideal international negotiator How to use the Grid of Cultural Assumptions The 6 stages every international negotiation goes through—and how to win at each stage Why stereotyping foreigners is disastrous—and how to stop doing this

Donald Wayne Hendon

Donald Hendon has won negotiations in 38 nations on six continents.  Using the tactics in this book, he has become a millionaire several times over.  That’s because he knows which tactics people in different nations use the most—and which tactics they almost always avoid.  He knows which tactics work and which ones don’t work.  And more importantly—why!

He has trained thousands of people from over 60 nations and turned them into big winners at the negotiating table.  A Hong Kong executive told him, “Using only a few of your tactics, I made $1.5 million extra the same week I attended your seminar.  And that same month, I made an extra $50 million.  Thank you so much”

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  • How to concede and still win big—the do’s and don’ts
  • 21 learning exercises help readers refine and improve the way they negotiate.
  • First edition, 1990.